We are looking for an individual to join our team of Ambassadors at Capricorn Security, to work in a Front of House Security Officer position at prestigious offices in South Manchester. You MUST hold a valid SIA DS Licence to be eligible to apply for this vacancy.
You must be willing to go the extra mile, be well-presented, organised and vigilant. You must have the ability to deliver consistent, excellent customer service and have the confidence to respond in an appropriate manner, to any issues which may arise.
Duties include, but are not limited to:
* Greet customers, staff and management upon their arrival at the building
* Be vigilant and pro-active to maintain security throughout the duration of your shift
* Deliver exceptional customer service at all times
* Build and maintain professional working relationships, as a Capricorn Ambassador, to deliver the highest quality of service to the client and its customers
* Respond to incidents in a robust, yet professional manner, to ensure a safe environment for visitors and staff on the premises.
Suitable applicant must:
*Hold a valid SIA Door Supervisor Licence
*Be computer literate
* Have the ability to deal with difficult clients in an effective and professional manner
* Be friendly, polite and well-presented at all times
* Be reliable and flexible in your approach to work
* Have the ability to multi-task and work effectively under pressure, on your own initiative as well as part of a team
* Have excellent communication skills, and have a good command of the English language, both written and verbally
* Previous experience in a Front of House/Concierge security position is preferred but not essential
This is a permanent contract of 60 hours per week, working 12 hour shifts, Monday – Friday.
Uniform provided (upon successful completion of probationary period)
On-site staff parking
Paid lunch break
Initial rate of pay is £9.00 per hour, rising to £9:25 per hour upon successful completion of probationary period. Regular reviews following this.
About Capricorn Security Group
Capricorn Security has been a Security Industry Authority (SIA) approved contractor for over 9 years and is ranked in the top 5% of Security Companies in the UK.
Our mobile division covers Mobile-Patrol, Alarm-Response and Keyholding, as well as Static and Mobile Guarding Services. At Capricorn Security, we pride ourselves in offering high value low cost services, to the retail, commercial, industrial and domestic sectors.
We understand that for businesses, having to rely on your own staff to keep keys safe or to be available at unsociable hours of the night could prove difficult, and in the event of fire or a break-in, the consequences could cost you dearly.
Capricorn Security’s Keyholding Service, which is designed around BS7984 Standards, manages all types of properties in the Greater Manchester area, giving you the peace of mind to know your building is in the safe hands of our professional, experienced staff, all who are all fully trained to attend to alarm activations, emergencies or other requirements. We also offer a vacant property inspection service.
In addition to the above, we are also specialists in Corporate/Concierge Security servicing a number of high profile customers, in and around the North West and Yorkshire areas.
Another of our specialities is providing high level security services to the TV & Film Industry, as below;
Film, TV & Media Security: Locations, Unit Bases and Studios
Renowned for our professionalism, we are the first port of call for Film TV & Media Security when filming on location in and around the North West and Yorkshire Regions. Our ability to provide a bespoke service to meet each client’s individual needs has meant we have been privileged to work on some amazing Film and TV Productions over the years for all the big names in the industry, including Walt Disney, Sky TV, Marvel Studios and 20th Century Fox, as well as working with all the major UK Production Companies such as ITV, BBC, Red Productions, & Tiger Aspect to name a small number.
A big feather in our cap is the well-established relationship we have providing Security Guarding and Close Protection services to our long-term clients and the stalwarts of British TV, including Coronation Street & Emmerdale, both at their permanent homes and when filming on location. We’re also regularly called upon to provide guarding services and to accompany artistes from these shows to TV Award Dinners, In-house celebrations and at private functions. We have built up a great rapport and trust with some of the most well-known faces in British Soaps.
Close Protection Services: Experienced and non-invasive
Capricorn Security Group has been supplying the TV, Film, Sport & Media industries with licensed Close Protection Services since the SIA was formed in 2003. We provide a non-invasive service on either a one to one basis or as a Close Protection Team, for overt and covert protection, depending upon the client’s requirements. We conduct comprehensive threat and risk assessments to determine the best solution for our clients, ensuring a cost-effective service without compromising on quality.
The bulk of our operational experience is working with Celebrities from the world of TV, Film & Music, as well as home grown and International Sports Stars, when working on TV projects and other assignments in the Region. Our role is to protect our clients from threats or unwanted attention from over enthusiastic fans or eager paparazzi. We can also provide a secure transport service between locations.
For over 10 years, Capricorn Security has also worked hand in hand with Local and National TV News Crews (including Granada Reports, ITN & Sky News), when faced with reporting from difficult filming locations and potential hostile environments. Our ability to respond quickly to the escalation of events is second to none, and It’s at times like these where our experience is key, as keeping alert and calm under pressure is a necessity.